" Dear Dr. Longstaffe,

My Husband and I would like to thank you, and express our satisfaction with the excellent service we have received since joining your Independent General Practice in October '05.

I, in particular, have benefited greatly from the confidence of being able to have immediate contact with you, and the knowledge that, if it is necessary, you still arrange rapid referral to the best consultant.

It is also a great advantage to be always greeted both on the telephone and in the consulting rooms, by pleasant and helpful individuals, to have minimal waiting time in a comfortable environment, and a consultation of a duration that enables detailed discussion.

Yours Sincerely

Mrs Lister "


" Dr Longstaffe's advice has proved invaluable to us as new parents, better than any "Parenting book"!

As a parent of young children herself, Dr Longstaffe has shared her experiences with us as our son Max has developed. Sleeping patterns, weening, teething, having a GP available to answer all those niggling questions has been very reassuring.

Registering Max with the Independent General Practice has been one of the best things we have done as new parents. Advice and guidance is only an email away. When we have been concerned about Max's health we have been able to get an appointment to see Dr Lonstaffe at very short notice.

... your support is and continues to be invaluable. I have nothing but positive things to say about your practice.

I hope it continues to go from strength to strength.

Best wishes,

Clare "


“I found the health checks, and especially the manner in which they were conducted, impressive and sensible. The calm and assured manner of the doctors and nurses indicated a true professional approach to the process and gave me confidence to believe the results and work on the advice they provided. I would highly recommend both the process and the personnel involved.”

“We recently had a health check in work that included blood and urine tests and our weight and blood pressures monitored.  There was an opportunity to discuss any health concerns with a very approachable doctor thankfully I have no particularly concerns or issues at the moment but it was very nice to be reassured that my life style and diet were at present keeping me healthy.” 

Thanks

Jackie


" I would just like to say thank you for your help in our referral of two staff members to Sancta Maria- both staff attended and we have received both medical reports back which were of great help.

Your quick response and efficiency were greatly appreciated.

I will no doubt be in touch in the future to arrange more appointments.

Many Thanks"


" I recently visited your practice with my granddaughter to have a measles injection and I felt that I needed to write to show our appreciation of the treatment we received by Samantha ( IGP Cardiff Gate Receptionist). From the moment she answered the telephone to give us directions to the surgery; she was very helpful, courteous, and very friendly. I would like to congratulate you on the outstanding service we received from this young woman; she truly is an asset to your practice. Normally everyone is rushing round and has no time to sit with you and make you feel at ease a new environment, which Samantha did beautifully. Samantha spent some time with us in the reception area, whilst we waited for the doctor. She had no qualms about playing on the floor with my grandchild and really lived up to your poster listening ear and quality time."

Yours sincerely Mrs. Ann Davies


" The Reception staff were very helpful and the jar of sweets were very tasty!

The best place I've ever been for good advice. The doctor was very professional and made me very welcome. She didn't have any sweets Though!

Top quality, top notch will deffo come again for my jabs."

M. Pritchard - Dirty Sanchez


" Top class. Excellent, very helpful with advice. Top quality and on point."

L. Dainton - Dirty Sanchez


pendent General Practice, Doctor Joanna Longstaffe and Adrian Payne, are Trusties of the Trust PA Charity.



Trust PA is a registered charity set up in memory of Paul-André Blundell (known as P-A). The focus of Trust Pa is funding the clinical trials (testing) of safe new treatments to restore the movement and sensation for people paralysed by a spinal cord injury.




Leaves of hope is a charity whose primary objective is to promote the social, medical and physical well being of the Children of Belarus. They seek to alleviate the consequences of poverty, sickness and distress, by developing programmes of education and training that promote the rights of children in accordance with the United Nations Convention on the Rights of the Child.